Terms of Use

Revision date: Feb 15, 2016

These Terms of Use (“Agreement)” apply to your access and usage of solarverified.com which is owned and operated by Solar Verified, LLC located at 400 Crenshaw Blvd, Ste 100, Torrance, CA 90503 (Tel. 1-310-740-9429). By clicking “I Agree”, you are agreeing to be bound by the terms and conditions set forth by this Agreement and Solar Verified’s Privacy and Security Policy, as they may be amended from time to time. If you do not agree to this Agreement, then you may not use the Services.

1. Accepting the Terms

By using the solarverified.com website, you agree to be bound by this Agreement, whether you have created a user account or are a visitor.  You may not create an account unless you are of legal age to form a binding legal contract with Solar Verified, LLC. By accepting this agreement, you represent that you have the capacity to be bound by it or if acting on behalf of a company or entity, that you have the authority to bind such entity.  

2. Privacy and your Personal Information

You agree that Solar Verified may use and maintain your data as part of the Services, according to the Solar Verified Privacy Statement which can be read here.

3. Description of the Services

Solar Verified is a home energy production and usage management service that allows you to maximize the value of your renewable energy production and storage investments. The Service is provided to you without charge, and is meant to help you maximize your savings by optimizing the size and configuration of your equipment and rate plan choice that best fits your home’s energy usage patterns.  

4. Account and Energy Usage Information from Utilities

Users may direct Solar Verified to retrieve their own information maintained online by utilities with which they have customer relationships. Solar Verified makes no warranty as to the accuracy, legality or non-infringement of this information, and relies solely on each utility to provide accurate information to us.  Solar Verified cannot always foresee or anticipate technical or other difficulties which may result in failure to obtain data or loss of data, personalization settings or other service interruptions. Solar Verified cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings.

5. Your Registration Information

To use the Services, you must create an account with Solar Verified.  You agree and understand that you are responsible for maintaining the confidentiality of your password which allows you to access the site. By providing us with your email address, you agree to receive all required notices electronically to that email address. It is your responsibility to update or change that address, as appropriate. If you become aware of any unauthorized use of your account, you agree to notify us immediately at this email address - security@solarverified.com or by phone at 310-740-9429

6. Your Use of the Services

You are only entitled to access and use the Site and Services for lawful purposes. You must provide true, accurate, current and complete information. If you authorize any data sharing option that delivers data into the future, we will provide ongoing monthly evaluations of your energy usage and production (if available) with recommendations, delivered monthly by email to the email address you have provided, that will help you avoid unexpectedly high utility bills and advise you of any changes that may affect your ability to maximize your savings on your energy bills (This report is called the “Updated Energy Snapshot with Recommendations”).  

You represent that you are a legal owner of, and/or that you are authorized to provide us with any and all information necessary to facilitate your use of the Services.  Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Services or other actions that Solar Verified, in its sole discretion, may elect to take. In no event will Solar Verified be liable to any party for any loss, cost, or damage that results from any scheduled or unscheduled downtime.  Your sole and exclusive remedy for any failure or non-performance of the Services shall be for Solar Verified to use commercially reasonable efforts repair or adjust the Service.

7. Use With Your Mobile Device

Services may be available through a compatible mobile device, Internet and/or network access. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.  SOLAR VERIFIED MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: (i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; (ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND (iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.

8. Updated Energy Snapshot Report with Recommendations

If you authorize your energy usage data to be shared with us into the future, you will automatically receive monthly updated Energy Snapshot Reports with Recommendations, as long as we have at least 30 days of your most recent data available at the time the report is generated, in order to produce these reports.  These reports provide useful, up-to-date information that may affect your home energy savings, and will include such things as new, more favorable utility rate plans; significant changes in your energy consumption patterns; unexpected changes in solar production; impending closure of rebate programs; impending closure of net energy metering caps; reminders of tax credit cut off dates; and any news information that may affect your solar and/or battery storage investments now or in the future. You understand and agree that these reports provided to you through the Services may be delayed or prevented by a variety of factors. Solar Verified will make commercially reasonable efforts to provide reports in a timely manner with accurate information, but cannot guarantee the delivery, timeliness, or accuracy of any third-party content in any report. Solar Verified shall not be liable for any delays, failure to deliver, or misdirected delivery of any alert; for any errors in the third-party content of a report; or for any actions taken or not taken by you or any third party in reliance on a report.  Reports will be emailed to your email address on file. If your email address changes, you are responsible for informing us of that change.

9. Rights You Grant to Us

By submitting information, data, passwords, usernames, other log-in information, materials and other content to Solar Verified through the Services, you are licensing that content to Solar Verified for the purpose of providing the Services. Solar Verified may use and store the content in accordance with this Agreement and our Privacy Statement. You represent that you are entitled to submit it to Solar Verified for use for this purpose, without any obligation by Solar Verified to pay any fees or be subject to any restrictions or limitations. By using the Services, you expressly authorize Solar Verified to access your account information maintained by your utility, on your behalf as your agent. You hereby authorize and permit Solar Verified to use and store information submitted by you to accomplish the foregoing and to configure the Services so that it is compatible with utility websites for which you submit your information. Solar Verified is not responsible for any Service-related issues that may arise from inaccurate account information delivered to us by your utility.

10. Solar Verified’s Intellectual Property Rights

The contents of the Services, including its “look and feel”, photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under both United States and other applicable copyright, trademark and other laws. The contents of the Services belong or are licensed to Solar Verified, which grants you the right to view and use the Services subject to these terms. Any distribution, reprint or electronic reproduction of any content from the Services in whole or in part for any other purpose is expressly prohibited without our prior written consent. You agree not to use, nor permit any third party to use, the Site or the Services or content in a manner that violates any applicable law, regulation or this Agreement.

11. Access and Interference

You agree that you will not:

  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Services or any portion of the Services, without Solar Verified’s express written consent, which may be withheld at Solar Verified’s sole discretion;

  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Services, other than the search engines and search agents available through the Services and other than generally available third-party web browsers (such as Google Chrome);

  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Services;

  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Services.

12. Social media sites

Solar Verified may provide content on social media platforms such as Facebook®, Twitter® and LinkedIn® that enable online sharing and collaboration among users who have registered to use them. Any content you post, such as pictures, information, opinions, or any Personal Information that you make available to other participants on these social platforms is subject to the Terms of Use and Privacy Policies of those platforms.

13. Optimal Sizing and Configuration Warranty

The Optimal Sizing and Configuration Warranty is covers all installations sold through Solar Verified and installed by its network of premium installers.  Solar Verified warrants that the size and configuration recommendation to achieve a zero utility bill is accurate to less than 5% margin of error.  This warranty relies exclusively on the accuracy of estimated production data from the Department of Energy (National Renewable Energy Labs, PV Watts) as well as Aurora Solar, Inc.  We use two data sources to increase our level of accuracy.  However, we cannot guarantee the accuracy of production data from either third party.  If a user who has had a solar installation through Solar Verified is able to demonstrate that we have made a calculation error greater than 5%, Solar Verified will pay the homeowner the sum of five hundred ($500) united states dollars which may be used to make adjustments to the solar system size and configuration.

SOLAR VERIFIED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE SITE OR OF THE SERVICES, OTHER THAN THE “OPTIMAL SIZING AND CONFIGURATION WARRANTY”. OUTSIDE OF WHAT IS DESCRIBED IN THIS WARRANTY, YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. SOLAR VERIFIED EXPRESSLY DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOLAR VERIFIED DOES NOT MAKE ANY REPRESENTATION, WARRANTY OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE SERVICES IS FREE OF INFECTION FROM ANY VIRUSES OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, SECRETLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 13 AND 14 OF THIS PROVISION MAY NOT APPLY TO YOU.

14. Limitations on Solar Verified’s Liability

SOLAR VERIFIED SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO THE SITE, YOUR USE OF THE SERVICES, THE SITE OR THIS AGREEMENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, SOLAR VERIFIED’S LIABILITY TO YOU FOR ANY CAUSE WHATEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF $500.00 (FIVE HUNDRED UNITED STATES DOLLARS).

15. Your Indemnification of Solar Verified.

You shall defend, indemnify and hold harmless Solar Verified and its officers, directors, shareholders, and employees, from and against all claims, suits, proceedings, losses, liabilities, and expenses, whether in tort, contract, or otherwise, that arise out of or relate, including but not limited to attorney's fees, in whole or in part arising out of or attributable to any breach of this Agreement or any activity by you in relation to the Site or your use of the Services.

16. Ending your relationship with Solar Verified

This Agreement will continue to apply until terminated by either you or Solar Verified as set out below. If you want to terminate your legal agreement with Solar Verified, you may do so as follows:

  • Login to your Solarverified.com account.

  • Go to “Your Profile”.

  • Locate the “delete your account”

  • Type in “delete” where prompted.

  • Enter in the password for your Solarverified.com account.

  • Press “Yes”

Solar Verified may at any time terminate its legal agreement with you and access to the Services if:

a. you have breached any provision of this Agreement

b. Solar Verified at its sole discretion believes it is required to do so by law

c. it chooses to do so for any reason and at any time with or without notice to you

You acknowledge and agree that Solar Verified may immediately deactivate or delete your account and all related information and files in your account and/or prohibit any further access to all files and the Services by you. Further, you agree that Solar Verified shall not be liable to you or any third party for any termination of your access to the Services.

17. Modifications

Solar Verified reserves the right at any time and from time to time to modify, change or discontinue, temporarily or permanently, the Site or Services with or without notice. Solar Verified may modify this Agreement from time to time. Any and all changes to this Agreement may be provided to you by electronic means.  In addition, the Agreement will always indicate the date it was last revised. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Services after those changes are posted.

18. Governing Law and Forum for Disputes

California state law governs this Agreement without regard to its conflicts of laws provisions. ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SERVICES OR THESE TERMS OF USE WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this provision; the arbitrator shall apply California law to all other matters. Notwithstanding anything to the contrary, any party to the arbitration may at any time seek injunctions or other forms of equitable relief from any court of competent jurisdiction. WE EACH AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. BY ENTERING INTO THIS AGREEMENT AND AGREEING TO ARBITRATION, YOU AGREE THAT YOU AND SOLAR VERIFIED ARE EACH WAIVING THE RIGHT TO FILE A LAWSUIT AND THE RIGHT TO A TRIAL BY JURY. IN ADDITION, YOU AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR LITIGATE ON A CLASS-WIDE BASIS. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS.

To begin an arbitration proceeding, send a letter requesting arbitration and describing your claim to Solar Verified, LLC, 400 Crenshaw Blvd, Ste 200, Torrance, CA 90503. Arbitration will be conducted by the American Arbitration Association (AAA) before a single AAA arbitrator under the AAA’s rules, which are available at www.adr.org. Payment of all filing, administration and arbitrator fees and costs will be governed by the AAA's rules. The decision of the arbitrator shall be final and not appealable, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. This Section 21 shall survive expiration, termination or rescission of this Agreement.Please note that Section 512(f) of the Digital Millennium Copyright Act may impose liability for damages on any person who knowingly sends meritless notices of infringement.

© and ™ 2016 Solar Verified, LLC. All rights reserved

Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.